FAQs for Therapy / Telehealth Services with Safrianna
Financials
-
For 1 on 1 appointments, my out-of-pocket fee for a fifty-minute session is $225. For 50 minute couples appointments or sessions between 2 family members, I charge $300 for ongoing appointments. Initial sessions where I meet 1 on 1 with a member of the couple or family are at the rate of $225.
I have a limited number of sliding scale appointments. Individual sliding scale appointments are $150. Couples are $185. If you know you will require this reduced rate, please bring it up during our consultation and I will let you know if I currently have any spots open. -
I take payment via Practice Better portal which requires you to put a credit card on file.
If you have a PPO Plan, you MAY be eligible for partial reimbursment from your insurance. Please be aware of your own insurance policies, copays, and deductibles if you plan to request for reimbursement. You are responsible for understanding these policies. You are responsible for all fees at the time of your appointment.
-
No. I am no longer in network with any insurances, but I do provide superbills for these services.
Please note: if you found me on a BlueCross BlueShield provider list, I apologize. I am no longer credentialed with them, but they have not fully removed my information everywhere!
-
Unfortunately, insurance reimbursement rates can be very low. The reality is that if I am making less income per client, I need to take on more clients. When I take on too many clients, that can contribute to burnout and lower quality of care for each person I see. I pride myself on being a therapist that models good boundaries and self-care. If I am burning out and not taking care of myself by taking on too big of a case load, how will that help me better serve you, give attention to your needs, and find time to research the best methods to help you? It won’t. When I make a liveable wage that allows me to take good care of myself, express strong personal boundaries, and have room left to give, I can support through a ripple effect of giving back to my community to help other healers do their best work.
-
HMO plans do not have “out-of-network” benefits. PPO plans do allow for out-of-network benefits and therefore clients can often get reimbursed a portion of their therapy costs.
-
I will generate something called a Superbill, which you can submit to your insurance company for reimbursement using your Out-of-Network benefits, or you can use Reimbursify, a quick and easy platform where you can submit claims directly online with a few clicks!
Therapy Logistics
-
My sessions are around 53 to 55 minutes with at least 5 minutes reserved to wrap up notes for each individual session. For the duration of treatment, most clients I see work with me weekly for about six months to a year. Many clients stay with me long term, which is part of the reason I don’t always have openings.
-
During the first session, I will ask any follow up questions I have based on your initial new client questionnaire and we will begin talking about some specific treatment goals. If we have enough time, I will give you a few ideas for coping skills to use right away.
-
Everyone can benefit from counseling/therapy in my opinion! However, if you’re unsure, think about some of the following questions: Do I feel satisfied in a majority of the areas of my life (professional, spiritual, relationships, family, fun, personal, etc)? Are there aspects of my past keeping me from accessing enjoyment? Do I have unresolved trauma still impacting me today?
-
If something isn’t working in your treatment, I invite you to talk to me about it. We will do quarterly check ins about your specific goals and address anything that isn’t working. If we do seem completely stuck, maybe I am not the right fit for you. I am always happy to explore referrals with you to see if a different provider can help you in a way I cannot. My goal is to get you the best care possible, and I am not always the best fit for everyone!
-
Weekly counseling yields the best results, as shown by studies as well as my own personal experience. I find that clients I’ve been with every other week in the past did not see gains as quickly.
-
Currently, I see all of my therapy clients via PracticeBetter, an online HIPAA compliant platform.
-
If you cancel an appointment with less than 24 hr notice or no-call-no-show, you will be charged $100 as it is unlikely will be unable to schedule another client on such short notice. This hour is reserved for you and is considered reserved without notice.
-
If you are impacted by weather for telemeetings such as power or internet being out, please notify me as soon as possible!
-
If you will be more than 10 minutes late to your appointment, please contact me. If you do not contact me and have not shown up 15 minutes after the start time of your session, I will close out the room. If you arrive late, you do not gain back more time. Your 50 minute session begins at either :00 or :30 and ends at either :50 or :20, accordingly, regardless of time you arrive.
-
That depends on every single client. You may start to feel one of two things after about three sessions. 1) “Oh my gosh, this is never going to work!” or 2) “Everything is great now!”
I can assure you that neither of these perspectives, while totally normally to have, is going to be accurate. I would say around eight to ten sessions is when we really start to see how long or short term the work will need to be, or if I'm just not a great fit for you in terms of style/techniques/expectations.
-
Please refrain from the use of drugs or alcohol at least six hours prior to the session. This includes marijuana. While I am a marijuana supportive counselor, marijuana can impact session outcomes and halt treatment progress when used too close to therapeutic work. It is advised to refrain from using marijuana for at least five hours after a session where possible, especially if you have engaged in EDMR. I am happy to provide psychoeducation on marijuana / medical cannabis and how it can be useful for mental health, but also the ways it can impact treatment.
-
Basically:
* If you or I determine it’s not working for you
* If you can’t afford therapy anymore
* If I move or retire
* If you’re not showing up for your scheduled appointments
* If you have an outstanding appointment balance, I may terminate if a plan for payment cannot be put in place in a timely fashion.
Other
-
I (Safrianna Lughna) have a Masters of Science in Community Mental Health: Counseling and Bachelors of Science in Secondary Education & English. I have trained in EMDR, Internal Family Systems, Emotional Freedom Technique, Mindfulness Based Cognitive Therapy, Mindfulness Meditation, Acceptance and Commitment Therapy, and therapeutic applications of the breath. I am a DEI educator for professionals.
-
I prefer contact via email Therapy@Safrianna.com, but you can call and leave me a voice mail at (762) 441-0444. I will not likely answer the first time you call.
-
Over my years as a therapist, being openly LGBTQIA+ and polyamorous not only helped me find clients that really clicked with me, but has also helped other clinicians and professionals find me as a safe individual to talk to and ask questions of. I often hear from non LGBTQIA+ clients of mine that they chose me because I was LGBT+ as they thought I would be less judgmental than providers they had seen in the past. Apparently they were right, regardless of whether that has anything to do with me being a queer identifying person. Same thing with polyamory!
-
Well, I’m a:
* Polyamory friendly therapist
* Kink aware therapist
* BDSM aware therapist
* Cannabis friendly therapist
* LGBTQ+ affirming therapist
* Pagan friendly therapist
* Black allied therapist
* BIPOC allied therapist
* Lesbian, Bisexual, Gay, Transgender allied Therapist & coach
* Vegan and vegetarian allied therapist
* Disabilities allied therapist
* I could go on, but hopefully you get the picture!
FAQs for Guidance / Coaching / Spiritual Services with Safrianna
Financials
-
A la Carte Guidance (Coaching/Consulting) - One Time Payment of $300
Includes:
50 minute 1 on 1 coaching session.
Sign up for a session here.
Session Package: SEASONS OF SOUL - Starting at $5000
Includes:
✶ A personalized ReAwakening Ritual Session to set our course (~90 Minutes: $333 value).
✶ Eight(8) 1-Hour Guidance/Intuitive Healing Sessions - A bi-monthly deep dive ($2,440 value).
✶ On-going Pocket Guidance for 4 Months - Aka, your own pocket Safrianna throughout our work together. Reach out for a taste of advice, a quick card pull, or a discussion ($3000 value). (I respond during my established working hours. You can send anytime.)
✶ A Blueprint Breakthrough Session ($750 value), including an Individual Biological Number Discovery Session ($300).
Packages are non-refundable under any circumstances and must be paid upfront or in recurring payment plans. Payment must be made prior to services being rendered.
✶ See more SEASONS OF SOUL program details here.
Payment plans are available for all packages.
**Note: Discounts will be offered to clients who provide proof of a recent (within 1 month of our work together) donation to a non-profit. NPO's must be doing work on ending climate change, human trafficking, domestic violence, and abuse/assault, or provides education or services about BIPOC, LGBTQIA+, sustainability, or healing! Please ask if your chosen supports Living LUNAs overall ethical mission to make the world a safer place for all. *
-
I take payment via Quickbooks Invoice, Stripe, Venmo, or PayPal.
-
My services are not covered by insurance. Coaching, consulting, and guidance are not considered a medical service, and I cannot provide superbills for these services.
-
This question can go in lots of directions, can’t it?!
I am a Masters level clinician with extensive training on everything from EMDR and IFS to Reiki Mastery and coaching certifications on top of my advanced education.
My work goes into each client extends well beyond the "couch." For each 50 minute session you spend with me, I also spend additional time developing resources that will help you or a client like you in the future, catching up on new research and best practices, and thinking about where to go next in our work together. I put a great deal of time into researching, reading, and getting advanced training to better identify ways to help the issues my clients deal with on a regular basis. Each of my clients gets very individualized care.I have to keep my intuitive channel open and my compassion buzzing! Ensuring I have the best training and time to plan for our sessions is very important to me!
When I make a liveable wage that allows me to take good care of myself, express personal boundaries, and have room left to give, I can support through a ripple effect of giving back to my community to help other healers do their best work. Please note I donate 10% of profits to non-profit organizations doing good in the world as that is a big part of my mission! I have do
Logistics
-
My sessions are up to 50 minutes, with 10 minutes reserved to wrap up notes for each individual session. For the duration of our work together, most clients I see work with me every other week for 3 to 6 months to really get to the root of their goals and redesign their life from bottom to top!
-
During the first session, I will ask any follow up questions I have based on your initial new client questionnaire and we will begin talking about some specific goals and plans of action. I pack as much value and information into each session, or deep healing work, as is needed.
-
Everyone can benefit from coaching, guidance, mentorship, and/or therapy in my opinion! However, if you’re unsure, think about some of the following questions: Do I feel satisfied in a majority of the areas of my life (professional, spiritual, relationships, family, fun, personal, etc)? Are there aspects of my mindset or habits keeping me from accessing long term joy?
-
-
My services are ultimately about me helping you get out of your own way. If something isn’t working in our work together, I invite you to talk to me about it. We will do check ins about your specific goals and address anything that isn’t working.
-
This depends on you. You can buy sessions a la carte and have them whenever you need you need a boost. If you opt into the SEASONS OF SOUL program, I recommend our meetings be about 2 times a month to keep you on top of making movement and changes in your life.
-
Currently, I see all of my coaching/guidance/spiritual clients at a distance via Zoom. If you are local to the Frederick or Hagerstown, Maryland area, we may be able to arrange to meet up in person if that is your preference.
-
This hour is reserved for you. Please notify me as soon as possible if you need to cancel or reschedule. All appointments are pre-paid. If you cancel an appointment you can go ahead and reschedule it in the portal. Please reschedule promptly as able. Single appointments that go unused for more than 45 days are forfeit.
-
If you are impacted by weather for telemeetings such as power or internet being out, please notify me as soon as possible!
-
If you will be more than 10 minutes late to your appointment, please contact me. If you do not contact me and have not shown up 15 minutes after the start time of your session, I will close out the room. If you arrive late, you do not gain back more time. Your 50 minute session begins at either :00 or :30 and ends at either :50 or :20, accordingly, regardless of time you arrive.
-
My guidance and coaching focuses on YOU the person now and in the future, helping you move towards your goals and dreams with precision. My guidance services include both goal setting and reaching, is less frequent than therapy, and doesn't focus on diagnosis. As a guide, I take on the role of a sounding board, advisor, and cheerleader in a way that is energizing, intuitive, and open. I can bring a little more of myself to the coaching world vs as a therapist I was viewing things through a medical treatment lens with a diagnosis.
Other
-
Safrianna Lughna has a Masters of Science in Community Mental Health: Counseling and Bachelors of Science in Secondary Education & English. She has trained in EMDR, Internal Family Systems, Emotional Freedom Technique, Mindfulness Based Cognitive Therapy, Mindfulness Meditation, the Starchetype System, and Body of 9. Safrianna is an international best selling author, founder of Luna Counseling & Creative Services, LLC, and co-host of the Living LUNA podcast, community, and social movement. She has over 12 years of experience as a ritual facilitaor, over 10 as an educator, 6 years as a mental health therapist, and 5 as a spiritual-guide & coach.
-
I prefer contact via email [Guide@Safrianna.com], but you can call and leave me a voice mail at (762) 441-0444. I will not likely answer the first time you call.
-
Over my years as a therapist, being openly LGBTQIA+ and polyamorous not only helped me find clients that really clicked with me, but has also helped other clinicians and professionals find me as a safe individual to talk to and ask questions of. I often hear from non LGBTQIA+ clients of mine that they chose me because I was LGBT+ as they thought I would be less judgemental than providers they had seen in the past. Apparently they were right, regardless of whether that has anything to do with me being a queer identifying person. Same thing with polyamory!
-
The bottom line was that it was out of allignment for me to have to "treat" clients as medicalized cases with the aim of "fixing" their diagnosis. Healing is life long, and we are far more than diagnostic codes. Unfortunatly, the medical system in the U.S. does not care well for its clients or providers. When I took on too many clients, that contributed to burnout and lower quality of care. I pride myself on being healer that models good boundaries and self-care. If I am burning out and not taking care of myself by taking on too big of a case load, how will that help me better serve you, give attention to your needs, and find time to research the best methods to help you? It won’t.
-
Well, I’m a:
Polyamory coach
Kink aware coach
BDSM aware coach
Cannabis friendly coach
Trauma Informed coach
LGBTQ+ affirming coach
Pagan friendly coach
Black allied coach
BIPOC allied coach
Lesbian, Bisexual, Gay, Transgender allied coach
Vegan and vegetarian allied coach
Disabilities & Chronic Health allied coach
I could go on, but hopefully you get the picture!
FAQs for Products (Books & Courses)
Books
-
You can order ebooks and signed copies of books by Safrianna Lughna, AJ Eastwood, or Living LUNA Publishing through our store page: http://livinglunas.com/store
You will have a cart and be able to check out when you are ready. Note for physical books there will be an upcharge for shipping. -
We currently ship our books via USPS Media Mail as it is the most cost effective way for us as a small business to ship. We have found most of our customers books arrive between 5 and 10 days after we’ve shipped them, but for longer distances from Maryland this may take longer.
If you have not received your book after three weeks, please reach out to Support@Safrianna.com
-
Try again! :) We unfortunately have no say on what goes through via the web payment processors. If something is not working, you can try using an incognito browser or attempt the purchase again. If you need an alternative means of paying for something not provided on our site, we’re likely able to work with you. Email Support@Safrianna.com
-
Email Support@Safrianna.com or Author@Safrianna.com and let us know you’d like to order more than a few books!
Courses
-
Use your email and password associated with your login here.
-
Use your username and password associated with Healing Hearts Dating here: https://www.healingheartsdating.com/account/login/
Have a question that was not answered? Email Support@Safrianna.com with your question and we will do our best to respond to you as soon as possible.